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Past Sales is different to End Of DayThe totals on the Past Sales screen and the End of Day screen do not always agree as the two screens are reporting and showing slightly different information. Alternatively, if you are using Pinboards or web reconciliation screens, similar issues can be observed. The End Of Day screen (and EOD pinboards) is designed solely to show payments received within a trading period. This allows the cash drawer to be balanced and banking to occur. To select the correct payments for processing, the system selects all payment records where the date and time on the payment entry is within the time period selected. The Past Sales screen is designed to show historic sales for investigative purposes. It selects sales based on completion date of the sale (or start date of the sale on some configurations). Past Sales also shows all sale related transcations, not just normal retail sales, such as writeoffs, security sales (trashed sales) and other similar items. When a sale is included in the Past Sales selection all the payments are considered to apply, regardless of the actual timing of the payment. The pinboards totals, such as total sales of Product XYZ are also based on the date/time the sale completes, not the time the payments were received. This can be a different date in some circumstances. The End of Day pinboards for tender totals were only designed to provide totals of tender types, they do not directly relate to sales These differences mean that the two totals or lists are close, but may not always match. If you are attempting to reconcile the two screens, you need to take the following into account.
EXAMPLESLayby
Cross Day Account Payment
At the end of the day on day 1 (ie the point in time before Day 2 starts)
At the end of the day on day 2
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