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Support Material


Troubleshooting guidelines for technical staff. Provides lists of checks and tests for problems you may encounter

Event Monitor

Technical events logged to our central support server.

About Events

Device Testing

Scanner Test

Test a scanner now to ensure correct setup

Test Barcode Scanner

Network Test

Basic network level tests, including NAT timing

Test Network

OCR Test

Test system setup for performing Optical Character Recognition by performing an end to end test

Test OCR

Sound Test

Verify Browser Support for Audio and computer speech

Test Speech


Dealing With Support

Information on contacting and using Fieldpine Support (Requirements and Expectations)

Onsite Engineers

Quick links to information most often required by onsite computer professionals who are either installing or supporting Fieldpine Systems.


Need Documentation?

Want to request specific documentation, feel free to highlight an area